Privacy Policy

1Information We Collect

When you interact with PropertyPaisa.com, we may collect information that you directly provide to us, as well as automatic technical information:

• Contact Details: Your full name, mobile / WhatsApp phone number, and email address submitted through inquiry forms, lead capture cards, or user registration.
• Property Listing Content: Property titles, locations, asking demands, floor specs, descriptions, and uploaded photographs or floor plans.
• Customer Inquiries & Messages: Questions, appointment requests, or feedback sent to property advisors or administrators.
• Technical & Log Information: IP address, browser type, device information, timestamp of access, and pages visited, collected automatically to identify and prevent malicious bot attacks and fraudulent traffic.

2How We Use Your Information

We process collected data exclusively for the following legitimate purposes:

• Facilitating direct communication between prospective buyers/tenants and the respective listing estate agents or owners.
• Displaying property advertisements, search results, and neighborhood valuations accurately.
• Verifying agent identity and maintaining safety against unauthorized duplicate postings or spam listings.
• Improving website speed, responsiveness, and user experience across desktop and mobile devices.
• Complying with regulatory obligations and responding to lawful requests by competent Pakistani authorities.

3Direct Communication & WhatsApp Consent

4Third-Party Hosting & Storage Infrastructure

To deliver fast and reliable services globally, PropertyPaisa relies on trusted enterprise cloud infrastructure:

• Cloudflare R2 Object Storage: High-resolution property photographs and listing media are securely stored and served globally via Cloudflare R2 cloud storage.
• Cloudflare D1 & Workers: High-performance encrypted serverless databases and edge functions manage listing indexing and search queries.

We strictly enforce a policy of NEVER selling, licensing, or distributing user telephone numbers, names, or emails to unauthorized third-party advertising networks.

5Data Security Measures

We employ industry-standard physical, technological, and administrative safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All communication between your device and PropertyPaisa is protected via Transport Layer Security (TLS/HTTPS 256-bit encryption). Access to customer inquiries in the dashboard is password-protected and restricted to authorized personnel.

6Cookies & Local Storage

PropertyPaisa uses minimal, essential cookies and browser LocalStorage solely to maintain user sessions (e.g. keeping agents logged in to their dashboard), remember search filter preferences, and protect against Cross-Site Request Forgery (CSRF). You can control or disable cookies through your browser settings, although certain features of the dashboard may not function properly without essential cookies.

7Your Rights & Data Deletion Requests

You retain the right to request access to the personal data we hold about you, request corrections to erroneous information, or request the permanent deletion of your customer inquiry or user profile from our records. To submit a data inquiry or deletion request, please contact our privacy compliance team at [email protected] or via our Support Helpdesk.